Messages
Previous | Next
Main > Bugs [Transfer problem]
support
Administrator
Re:Transfer problem
This topic was continued from the following link Transfer Problem(cont)
12/29/2008 08:55:30
Kathleen
User
Re:Transfer problem
I think I understand you to be saying that I can't, for example, transfer a chunk of money from the GAS line item to GROCERIES. And then do another chunk of money from GAS to another budget category. Is this correct? Just on transfer from/to ONE other budget line item. Correct?
12/05/2008 09:53:17
support
Administrator
Re:Transfer problem
When you record a transfer of budget items, you'll see a red O icon in a white box indicating that this budget item has been overwritten. So therefore a transfer basically just creates 2 overrides, one minus and one plus. If the transferred to budget category does not have an O indication, check the from budget item amount and you can then override the to budget item. We've been unable to reproduce the error so if you can email us some details such as the from and to budget item name, how much was suppose to have been transferred, and which item didn't record the transfer. Please send it to service@budgettracker.com and we'll continue to look into this issue. Also note that you can only have one override per month per item so if you selected an already overwritten budget item, the new override will take its place.
12/04/2008 19:56:24
Kathleen
User
Transfer problem
I transferred money on my November budget items over to December's budget. Sometimes I transferred money to different budget lines & sometimes I just rolled the extra over to the same budget line item. Not all of the transfers have showed up in the December budget & I don't remember how much I transferred from each line. Any ideas on how to fix this? I hope this makes sense. Let me know if you need clarification.
Thanks again -- you guys are WONDERFUL on getting replies to our problems. Thanks so much!
12/04/2008 16:04:42





© 2003-2024 BudgetTracker, Inc. All Rights Reserved.