Yes, some of the item names that look similar will give different results as you've seen with BofA. As for USAA, please email us the exact error you are seeing so can investigate any issues.
08/09/2009 17:27:49
Billy
User
Re:Active Sync not adding Account
Thanks for the quick reply. I'm really hoping to be able to successfully use BT (i've been looking for a robust envelope budgeting, autosync financial system for a while.
I tried again - this time picking BoA (California) instead of BoA (all other states...) and my account information came across.
Now I'm having trouble with USAA... just getting "an error occurred..." type of message.
Any ideas?
08/09/2009 12:36:41
support
Administrator
Re:Active Sync not adding Account
During the initial setup, it sometimes takes a few minutes to become active. It looks like your accounts are both active now. Please let us know if you still need additional help.
08/09/2009 12:18:52
Billy
User
Active Sync not adding Account
I just signed up for BT today (deluxe subscription). I am having trouble setting up my regular checking account (Bank of America) with ActiveSync. I can manually add an account successfully... and it appears I can setup BoA as one of my Providers (although when I run Sync, it says last update date was 12-31-2009).
The problem is I can't get ActiveSync and Account "in sync." I was able to get one of my credit card accounts setup with activesync successfully.
