Main > Bugs [Bills Payment Has Wong "To Account" Entry]
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Joubert
User
Re:Bills Payment Has Wong
Thank you! So far so good! Let you know if it happens again.
08/10/2015 23:42:42
support
Administrator
Re:Bills Payment Has Wong
This should now be resolved. It appears there were a few issues going on that we needed to fix.
08/10/2015 01:58:10
Joubert
User
Re:Bills Payment Has Wong
Thank you for your quick resolution! I've been testing it by trying to click "Record" in my unpaid Credit Card bills. The problem came up only once within the first 10 tries.
When it stopped happening again with the "August" month, I tried it with bills in the "September" month, and it happened once, but not again.
I tried moving forward to "October" to try again. The first few credit card bills didn't show the bug, but on the third card, the bug happened again. I tried again on the same card, and the "To Account" entry was still wrong. It fixed itself again afterwards.
I think you'll need to be more patient in testing. ;)
08/10/2015 00:50:30
support
Administrator
Re:Bills Payment Has Wong
Thank you for your patience in this issue. We believe we found the issue you were seeing and have updated the site with the fix. Please let us know if this comes up again for you.
08/07/2015 22:19:59
Joubert
User
Re:Bills Payment Has Wong
Yes. I seems to be happening to all credit card payments. It looks kind of random in the way it "fixes itself" after several attempts.
08/07/2015 21:16:14
support
Administrator
Re:Bills Payment Has Wong
Thank you for bringing this to our attention. Is this happening for all your credit card transfers or just one. If one, please email us the name, amount, and date of the transfer your are clicking record on. When we looked into your account, we didn't see any issue appear.
08/06/2015 10:22:12
Joubert
User
Bills Payment Has Wong "To Account" Entry
I have a bill in "My Bills" that I want to pay. It is a credit card bill, which also has an account in the "Credit Card" list. In the "My Bills" tab, I clicked "record" to pay the bill. However, when the new transaction page comes up, the "To Account" entry is set to the wrong account!
I reviewed the bill entry in "My Bills" and it seems correct, but whenever I click "record" to pay the bill, the entry account in the "To Account" is wrong!
If I change the "To Account" entry to the correct one, the transaction is recorded, but the bill is not marked paid. I would then have to delete the transaction and try again.
After several attempts, the entry in the "To Accounts" eventually becomes correct and the bill gets marked as paid.
Then, I try paying another credit card bill, and the problem starts over again!
