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Main > Help [Subscription Date]
support
Administrator
Re:Subscription Date
Our records show you signed up on March 12th. 14 days after March 12th would be March 26th. It appears there used to be a next due date bug showing November 30th instead of your March due date but that was fixed after your first email. Please let us know if you still see any issues with your account. We've went ahead and given you a partial credit of 4.95 for the inconvenience and notifying us about this issue.
03/26/2016 12:27:04
Kenneth
User
Re:Subscription Date
I wanted to check on this again, after my last message the subscription date changed to 3/30/16. I was notified this morning that the charge was already take from my paypal account, please advise.

Thanks,
Kenneth
03/26/2016 09:39:56
support
Administrator
Re:Subscription Date
Thank you for bringing this to our attention. The starting date should now be correct when in the trial period.
03/17/2016 15:46:19
Kenneth
User
Subscription Date
I am trying to confirm when my free standard trail ends. The subscription states
BudgetTracker Subscription

Your yearly payments occur on November 30 of each year. Update Payment Method
You are currently subscribed to BudgetTracker Standard Yearly Plan.
To cancel your subscription, click here

I did not signup in November and did not receive an email when I started the trial. Please advise how to determine when my trial ends.

Thanks,
Kenneth
03/17/2016 12:11:19





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