Due to security concerns we do not connect directly with your banking information so you'll need to login and download your information. The subscription then allows you to import that data into the site.
03/16/2012 14:53:04
Harry
User
Re:Mobile update budget view issue
Yes, I am seeing everything now. Thanks.
One more question please, I thought when I paid for the version I have I could connect to my bank account? I still have to do an import.
03/15/2012 10:29:14
support
Administrator
Re:Mobile update budget view issue
Thank you. We've rolled up a fix that should resolve the issue you are seeing.
03/15/2012 10:17:11
Harry
User
Re:Mobile update budget view issue
When I open it in Safari all is well. I am using the Iphone 4 with 5.1 iOS
03/15/2012 09:34:03
support
Administrator
Re:Mobile update budget view issue
Thank you. It appears only the last items are being shown. Please try going to the following URL from your phone in a iPhone safari browser and let us know if all of your budget items show up: https://secure.budgettracker.com/m/default.php
Also do you know which version of iPhone you currently using?
03/14/2012 19:45:30
Harry
User
Re:Mobile update budget view issue
All I am seeing on my budget list is electric, internet, propane and water. Basically only the utilities.
03/14/2012 06:58:21
support
Administrator
Re:Mobile update budget view issue
Your budget names and your categories are the same. If you can email us the names of the budget items you are seeing, we can investigate the issue.
03/10/2012 19:02:37
Harry
User
Re:Mobile update budget view issue
The application worked until you made your upgrade. What does a list of categories have to do with the issue?
03/10/2012 18:15:44
support
Administrator
Re:Mobile update budget view issue
Thank you for trying BudgetTracker. We didn't received an email from you listing out the category names as requested. If you'd like to send us that information, we can investigate the issue further.
03/09/2012 18:39:50
Harry
User
Re:Mobile update budget view issue
I am assuming you cannot fix this issue so I will not be renewing next year. I can use MINT.COM and see what I need to see. Would like a refund for what I have paid so far.