Thank you for your patience in this issue. We think we may have found the issue. Please try it now and see if you can login.
02/15/2008 23:44:37
Melinda
User
Re:Invalid Login for Mobile
I can login to the mobile site on my laptop with no problem, and the cookie test was successful on my phone. Any idea what to try next?
Thanks!!!
02/15/2008 22:01:45
support
Administrator
Re:Invalid Login for Mobile
After reviewing this a bit more, it looks like your login was successful but your phone wouldn't save the cookies. Perhaps check your phone settings to see if cookies are enabled. Then type in the following link to test if cookies are enabled:
https://secure.budgettracker.com/cookietest.php
02/15/2008 13:31:07
support
Administrator
Re:Invalid Login for Mobile
Numeric passwords should be fine. Try to login with Internet Explorer or Firefox by going to http://budgettracker.com/mobile/login.php and see if you still cant login. It should be the same as logging into budgettracker.com. Also, try deleting your cookies on the phone.
02/15/2008 13:14:46
Melinda
User
Re:Invalid Login for Mobile
I tried again. I still get an 'Invalid Login', but the username field comes back with the correct information now. My password has numeric characters in it. Might this be a problem?
Thanks!!
02/15/2008 12:29:52
support
Administrator
Re:Invalid Login for Mobile
Thank you for the feedback. We've updated the fix for the username problem. If you go to http://budgettracker.com/mobile/login.php on a regular browser, see if you are able to login from there.
02/15/2008 12:07:47
Melinda
User
Invalid Login for Mobile
I've got a Blackberry Curve. I tried to login to the main site (budgettracker.com) and got the message that JavaScript was not enabled ... but I looked in my browser settings and it is enabled. So next I tried to login to the budgettracker.com/mobile/login.php page and I enter my username and password correctly, but got 'Invalid Login' back with a whole lot of random characters in the username field. Any idea what's going on with that? Thanks!!
