Messages
Previous | Next
Main > Help [Re:Mobile not working]
James
User
Re:Mobile not working
Got a success your browser supports cookies on the IE and Opera Mini. IE still does not work with Budgettracker.
04/03/2008 08:43:54
support
Administrator
Re:Mobile not working
Please go to the following link on your mobile phone and let us know the message you receive to ensure we are able to write cookies to your phone on that browser:
https://secure.budgettracker.com/cookietest.php
03/29/2008 03:00:49
James
User
Re:Mobile not working
After doing some trouble shooting on my own and reseting my phone to factory default 3 times, I have found that my issues is with the mobile browser. It is a version of Internet Explorer. Opera Mini 4 works fine with no issue. Currently with IE I am able to log on and get to the main home page. After that I have one click on anything new transaction, ect. On the next click I get kicked back to log in screen. Any Ideas. Don't like Opera Mini but using for this site for now.
03/19/2008 01:08:55
support
Administrator
Re:Mobile not working
Do you see an option on the phone to delete your mobile cookies? If not, try clicking the logout link when you see the page click here to continue. There may be an issue with your phone not deleting cookies properly. If that doesn't work, please let us know and we'll look into further.
03/10/2008 11:33:27
Regina-James
User
Mobile not working
Cingular 8125 (HTC 8125 or Wizard)
Windows Mobile 5
Allow cookies enabled
Tried clearing history and cache

I have logged into Master account once before with no problem. Now when I try to log into mobile or regular site I get the message that I am logged in and click here to continue. When I click the link I am taken back to the log in page. I have tried the web address listed in the other post as well.
03/10/2008 10:13:09





© 2003-2026 BudgetTracker, Inc. All Rights Reserved.
 

Need Help?

Visit our Knowledge Base for help articles, tutorials, and answers to common questions.

Open Knowledge Base