Thanks for looking into this. From the My Bills section I selected a bill for which I want to set a reminder and then clicked on "Click here to validate email". This led me to a new page asking for the confirmation code. I checked my email and received the code and entered in the field but all that happened was that the page reloaded and I received another email (with the same code). It seems that it just loops after I enter the code.
10/21/2008 22:52:59
support
Administrator
Re:Email verification
Thank you. Please try it now and let us know if you still see that issue.
10/20/2008 20:17:21
Max
User
Re:Email verification
No. It's a gmail address.
10/19/2008 22:34:06
support
Administrator
Re:Email verification
Do you have either an AOL or Comcast email address? We've had issues sending emails out due to their spam settings.
10/17/2008 14:33:34
Max
User
Email verification
I'm having troubles verifying my email address. On the bill that I want a reminder sent for I click on validate email and get told on the next page loaded that "Your email is currently active" but nothing happens. I don't get sent an email (I've checked the spam folder) and next time I go to update the bill it still asks me to validate my email address. What am I doing wrong?
