We apologize for the inconvenience. We experienced a delay in subscription entries on the 24th. This issue was corrected and should be allowing access immediately. Please let us know if you still experience any issues.
01/25/2009 04:59:51
Anthony
User
Re:Upgrade help...
I am having the same issues. I have clicked on the link to upgrade and submitted payment with paypal. My confirmation email from paypal says that payment has been submitted. Why can't I have full access?
Thank you, Tony
01/24/2009 05:52:05
support
Administrator
Re:Upgrade help...
No, we went ahead and cancelled your duplicate payment.
01/04/2009 00:07:13
Nanette
User
Re:Upgrade help...
Thank you for your prompt reply. Since I tried twice, will I get billed twice? or will the system know that it's a duplicate?
01/04/2009 00:00:08
support
Administrator
Re:Upgrade help...
Thank you for subscribing and we apologize for the inconvenience. PayPal sometimes has a delay in advising us of the payment. You should be a subscribed user now.
01/03/2009 23:50:07
Nanette
User
Upgrade help...
I have followed the instructions to upgrade so that I can add more categories, and twice I have gotten the screen to use paypal to "pay" and both times the amount has showed as zero...( assuming for the 30 day trial) and then I get back to the screen I was working on and it won't let me proceed because I haven't purchased the upgrade... can anyone help?
