Thank you. We'll go through some steps with you through email to help resolve this issue.
07/01/2009 21:24:56
Linda
User
Re:Major Problems today????
I have only one computer and no one else uses my ISP, or have another BudgetTracker account. When I log in as a guest, some one named Nicki has account information there. I deleted all cookies, cashe and temp internet files, shut down and re-booted my computer and it is all still happening. What now?
07/01/2009 19:57:12
support
Administrator
Re:Major Problems today????
We apologize for the inconvenience. This is usually caused by either your internet provider ip address settings constantly changing or if you have a family member that also used the account, only one person will be allowed in a time. To change this, go to Settings and change the security settings to medium to see if that helps. You can also try clicking on the Guest Login from the main page to see if this issue is related to your account or cookies.
07/01/2009 16:46:27
Linda
User
Major Problems today????
Transactions not loading. Strange split screen after trying to add a transaction...kicked out at nearly EVERY link click. I have had to log back in over 12 times in approx. 10 minutes, trying to input ONE transaction. Are there overall site problems, or just my system?
