I just hope I don't have to do this every month. I have a three problems so far that there doesn't seem to be a solution for. Not good.
08/31/2011 10:59:51
support
Administrator
Re:Bi weekly mortgage
Basically you have a Bill in August that was recorded in July so it shows up as paid on the My Bills page for August but the transaction tied to that paid bill shows up in your July transactions. We'll email you the details of your August Bill to help resolve the issue you are seeing.
08/30/2011 06:51:59
Lngrsh
User
Re:Bi weekly mortgage
I don't want to move July payments to August. I have bi- weekly payments and there should be a payment every other week. That is what bi-weekly payments are. The second payment for August is not showing up. As I said before the budget page is showing it correctly and the second transaction is not showing up for August. I don't believe your instructions helped at all and only confused the issue more. There should be a way to clear this up.
08/29/2011 23:01:53
support
Administrator
Re:Bi weekly mortgage
We're showing you have 1 payment that will show up in your August transactions. If you want to move the transactions from July to August, you need to change the date of the transaction. Applying a future budget will not change how the transactions show up on the My Transactions page, they only change how they get applied to your budget.
08/29/2011 18:42:18
Lngrsh
User
Re:Bi weekly mortgage
ok, I did that, it is still not showing up on the August transactions page.
08/29/2011 15:06:36
support
Administrator
Re:Bi weekly mortgage
It looks like you have 2 Bills paid in July and 1 for August. If you go to the My Bills page, you should see a payment number to the right of each bill which is link. Click on this for the bill in question and you'll be able to see the payment month that is applied to each bill payment. You'll see you have 2 payments for your August Bill entered in July so it is applying to your July Budget. To resolve this, if you go to My Transactions for July and click edit, you'll see a dropdown link titled "Add To" which will allow you to apply a transaction to a future budget month.
08/27/2011 20:16:36
Lngrsh
User
Bi weekly mortgage
I have a biweekly mortgage. I have programmed it to record the payment every other Friday. The program recorded the first payment but not the second. The calendar shows it as paid correctly, but it is not on the transaction or budget page.
