Main > Help [Income Not Posting in "Income Statement"]
User
Message
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support
Administrator
Re:Income Not Posting in
Thank you, we'll investigate why the category didn't get set automatically.
06/23/2013 01:42:27
Guest
User
Re:Income Not Posting in
I did verify in fact that the auto record for this income is set to the Income category. So if it's creating an auto transaction without assigning it to that income cat then you have a bug.
06/22/2013 23:36:31
support
Administrator
Re:Income Not Posting in
It appears that your April and May recorded income transactions still do not have "Diaz" set as the category which will make them appear in your budget. We show that this is set to auto record. If the transaction was auto created without the category, please let us know so we can investigate why a category didn't get created with your transaction.
06/19/2013 00:17:29
support
Administrator
Re:Income Not Posting in
Which part of the Overview page are seeing the issue in? Since the overview has multiple modules, please email us with the detailed amounts you are seeing it should be set to vs what you are seeing to support@budgettracker.com
06/18/2013 09:04:45
Guest
User
Re:Income Not Posting in
I went back and added February & April as a separate transaction. It was recorded but it indicates it as a Debit & not a Deposit. I didn't mess with May so it now shows $2k.
Should I just delete this income & start over from January?
06/18/2013 07:28:36
Guest
User
Re:Income Not Posting in
I did what you noted & all of the "income" is showing recorded from January through May in Diaz. It just isn't adding up on the overview. It only shows January & March indicating $1k instead of the $2500 it actually is. Perhaps your system is showing it isn't recorded by mine is showing me it is.
06/18/2013 07:13:31
support
Administrator
Re:Income Not Posting in
Are you referring to the recorded income on 5/30/2013? If so, click the link "recorded" from the My Income page in May. Then you should see that the category is not yet selected. If you change that to Diaz, you should see your income show up since it's based off of your categories.
06/18/2013 00:06:54
Guest
User
Re:Income Not Posting in
Diaz category.
06/17/2013 14:03:20
support
Administrator
Re:Income Not Posting in
Please email us with the name of the budget category that you are seeing an issue with and the month you are seeing the problem in. support@budgettracker.com
06/08/2013 00:42:03
Guest
User
Income Not Posting in "Income Statement"
One of our incomes is showing up in my budget & overview but not the complete totals on the income statement. It is missing some months.
