Yes, it be especially helpful regarding billing issues instead of discussing it via email.
09/04/2015 16:52:46
support
Administrator
Re:Live Chat or phone support
Thank you for the feedback. We are planning on supporting Chat in the near future. We'll keep you updated when it goes live.
01/13/2015 01:42:26
PraxisDB
User
Live Chat or phone support
Please get a live chat or phone support. I would prefer to wait on hold so that I can get direct help when I need it. Now, I spend time searching the message boards in vain looking for my issue, or at best I get an email response a day after I send questions. More times than not, my question is partially answered or I am told "try it now, it should be fixed" or it's on the "to-do" list. Please consider improving customer service by having live chat help or phone support. Add a charge for it if you must, but please improve customer service.
