Your account is probably closed and shouldnt be showing up on the New Transaction toolbar. We'll look into this issue. To delete it, go into settings and make sure Closed Accounts is set to show. You should then be able to click My Account and delete the closed account.
07/16/2008 23:56:19
Jennifer
Debt Counselor
Re:Phantom Account
Sounds like you have done this already but I might as well ask just in case. Did you go to settings and check to hide all closed accounts and make that account closed? Sounds like you did just because it doesn't show up in my accounts. Figured I would throw it out there anyways.
07/16/2008 11:42:16
Rex
User
Phantom Account
On the My Transactions tab, an old account keeps showing up and I can't figure out how to delete it. It does not show up on the My Accounts tab, and I can't find it anywhere else. I've tried resetting my account a couple times, and the last time I deleted temporary files, form data, cookies, and history. Any suggestions? Thank you.
